Refund and Return Policy

Calm Energy Coffee Detox

Rasa Koffee

Are you ready to wean off caffeine?


Beat the jitters and make fatigue a thing of the past by discovering your body’s unique energy blueprint.

Start Quiz

Calm Energy Coffee Detox

(Scroll down to see more answers)

How much energy do you have throughout your day?

Emoji

I feel like a rockstar and am buzzing with energy all damn day.

Emoji

I have plenty of energy, but it’s probably due to all the coffee I’m drinking.

Emoji

I’m a rollercoaster, baby. My energy is all over the place!

Emoji

Energy? I have 27 herbs in my pantry to help me with that...

Calm Energy Coffee Detox

(Scroll down to see more answers)

How do you feel after drinking coffee? (with caffeine)

Emoji

I feel calm and energized, like the best version of myself.

Emoji

That depends, what herbs am I mixing with the coffee?

Emoji

I feel focused and clear, but sometimes I get a bad case of the jitters.

Emoji

The coffee with caffeine makes me jittery and anxious.

Calm Energy Coffee Detox

(Scroll down to see more answers)

How would you describe your relationship with being healthy?

Emoji

I’m a health nut and I am one-upping myself to be as healthy as possible.

Emoji

I’d like to be healthier, but who has the time? There are so many things.

Emoji

I devote some time to my health, but I'd like to be doing more.

Emoji

I enjoy improving my health and I look for new ways to do it.

Calm Energy Coffee Detox

(Scroll down to see more answers)

How much knowledge do you have about adaptogens?

Emoji

Adapto-WTF?

Emoji

I’m a total #adaptofan and always using them to elevate my health!

Emoji

I’ve heard of the whole adaptogens thing. I’d love to learn more...

Emoji

I’m familiar with them but I’d rather be listening to my favorite podcast.

Calm Energy Coffee Detox

Emoji

Where do we send your results?

By clicking this button you also agree to receiving sweet deals, discounts and adapto-news!
×

Returns & Refunds

Returns

Our goal is to ensure your complete satisfaction. If you are dissatisfied with your purchase, you can return it back to us within 30 days of the purchase date. Claims for missing items or items damaged in transit must be received within 7 business days of receipt of merchandise. If 30 days have gone by since your purchase, we would be so grateful if you could share Rasa with a friend who may love it. Eligible returns will be refunded to store credit. 

To return your product, please visit our return portal. Once approved, you will receive a pre-paid shipping label. We encourage you to reuse the same box you received your Rasa in. While we do use trackable postage, we can't guarantee that we will receive your returned item.

We do not accept returns on:

    • Perishable goods (such as food)
    • Opened product
    • Used brewing equipment and mugs
    • If you purchased Rasa from a physical store, please contact the retailer directly.

Please only send your purchase back to the Rasa AFTER you’ve applied for a refund. If you want to return a product from a different company that we are retailing, do not return the product to the manufacturer.

Instructions

STEP 1: REQUEST RMA NUMBER
  • Enter your order number and email address.
  • Follow the instructions and select the items you want to return.
  • Your request is approved, you will get a confirmation email with shipping guidelines and a return label.
STEP 2: PACK THE ITEMS
  • Place your item in the original packaging and/or sturdy box and secure.
  • The return must be properly packaged to protect against damage in transit.
  • The RMA # must be clearly written on the shipment.
STEP 3: SHIP THE ITEMS
  • Kindly drop off your return at the closet UPS location
  • We will notify you via email when the parcel has arrive at our facility. 

Refunds

Starter Packs are not applicable for refunds (but thank you so much for trying Rasa!)

Opened food product or used brewing equipment will not be accepted.

Refunds will be processed and store credit will be sent to the email on the original order. Time varies between 3-5 business days for processing. We appreciate your patience. 

Late or missing refunds

It often takes 3-5 business days from receipt at our facility for store credit to show in your email. If you’re not seeing a credit after 5 days, please contact us at atyourservice@wearerasa.com.

Exchanges

We will replace items that are defective or damaged upon delivery. Please send us an email at atyourservice@wearerasa.com.